Effective Date: [01/01/2017]
Introduction and Background
Company Identity: Leaptechnology Pte Ltd
Definition of Leaptech: Leaptech refers to the comprehensive suite of solutions and services provided by Leaptechnology Pte Ltd, including Leaptechnology and its underlying software and servers.
Information Collection, Purpose, and Usage
We gather information through various means to serve the following purposes:
Direct Information Submission: When you enroll in our products and services, request contact from us, or engage with us through other interactions, we may request personal details such as your name, email, contact number, company name, job title, or payment information. For support-related queries, we may collect additional information such as contact details, documents, screenshots, or other relevant data.
Automatic Information Collection: During your visits to our web pages and microsites, we automatically collect specific data to understand how users utilize our website. This includes your IP address, browser type, access time, referring webpage, and pages accessed during your visit. Cookies are also employed to monitor your website interaction, validate your identity, remember your preferences, and enhance the website's quality.
Information from Third Parties: We may receive information from external entities, including demographic, lead, and interest data. This data aids in predicting your preferences and customizing relevant marketing offers.
Customer Data: Information regarding customers' users may be provided to us by our clients and other third parties. This includes details like phone numbers, their validity, and supports the provision of our services.
Specific Purposes for Information Usage
Our utilization of your information hinges on the product or service you avail, your manner of usage, and your expressed preferences. The following purposes illustrate our information usage:
Service Delivery: We employ your information to fulfill our obligations in delivering services, ensuring smooth communication, processing transactions, and providing customer support.
Core Activities: Information aids in billing, fraud prevention, troubleshooting, quality control, analytics, and system performance monitoring.
Research and Development: We analyze data to enhance service reliability, security, and overall user experience.
Marketing and Engagement: Information is used to tailor promotional communications, improve customer engagement, and align marketing efforts with your preferences.
Legal Compliance and Business Protection: We may share data to adhere to legal requirements, protect legal rights, and ensure business continuity.
Leaptech implements stringent security protocols and technical measures to safeguard transmitted and stored data. While we are dedicated to protecting your information, please acknowledge that complete security cannot be guaranteed, especially in internet-based services.
We store your information for as long as it is necessary to deliver services and fulfils business purposes. After this period, data is either deleted or anonymised. Aggregated data may be retained for research purposes.
Access and Control of Information
Address: 28 Tai Seng Street
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