Effective Date: [01/01/2017]
We understand the significance of your privacy, and we want to assure you that it holds equal importance to us. This Privacy Policy is designed to outline our practices concerning your utilization of our products, services, and websites. We strongly encourage you to review this policy meticulously in order to comprehend the information we gather, the reasons behind its collection, and the manner in which we utilize it. Below, we address the following topics comprehensively:
Introduction and Background
Company Identity: Leaptechnology Pte Ltd
Definition of Leaptech: Leaptech refers to the comprehensive suite of solutions and services provided by Leaptechnology Pte Ltd, including Leaptechnology and its underlying software and servers.This Privacy Policy pertains to our clients, potential clients, customers of our clients (both direct and indirect), and visitors to our corporate websites, including but not restricted to www.leaptech.sg. Should you disagree with this Privacy Policy, please refrain from accessing our services or engaging with any other aspects of our business.
Information Collection, Purpose, and Usage
We gather information through various means to serve the following purposes:
Direct Information Submission: When you enroll in our products and services, request contact from us, or engage with us through other interactions, we may request personal details such as your name, email, contact number, company name, job title, or payment information. For support-related queries, we may collect additional information such as contact details, documents, screenshots, or other relevant data.
Automatic Information Collection: During your visits to our web pages and microsites, we automatically collect specific data to understand how users utilize our website. This includes your IP address, browser type, access time, referring webpage, and pages accessed during your visit. Cookies are also employed to monitor your website interaction, validate your identity, remember your preferences, and enhance the website's quality.
Information from Third Parties: We may receive information from external entities, including demographic, lead, and interest data. This data aids in predicting your preferences and customizing relevant marketing offers.
Customer Data: Information regarding customers' users may be provided to us by our clients and other third parties. This includes details like phone numbers, their validity, and supports the provision of our services.Specific Purposes for Information Usage
Our utilization of your information hinges on the product or service you avail, your manner of usage, and your expressed preferences. The following purposes illustrate our information usage:
Service Delivery: We employ your information to fulfill our obligations in delivering services, ensuring smooth communication, processing transactions, and providing customer support.
Core Activities: Information aids in billing, fraud prevention, troubleshooting, quality control, analytics, and system performance monitoring.
Research and Development: We analyze data to enhance service reliability, security, and overall user experience.
Marketing and Engagement: Information is used to tailor promotional communications, improve customer engagement, and align marketing efforts with your preferences.
Legal Compliance and Business Protection: We may share data to adhere to legal requirements, protect legal rights, and ensure business continuity.Information Sharing
We may share your data under specific conditions, including sharing with service providers for service delivery and core functions, partners for co-branded offers, and compliance with law enforcement requests and regulations. More details on data sharing can be found in our comprehensive Privacy Policy.
Data Security
Leaptech implements stringent security protocols and technical measures to safeguard transmitted and stored data. While we are dedicated to protecting your information, please acknowledge that complete security cannot be guaranteed, especially in internet-based services.
Data Retention
We store your information for as long as it is necessary to deliver services and fulfils business purposes. After this period, data is either deleted or anonymised. Aggregated data may be retained for research purposes.
Access and Control of Information
You can manage your information through account settings, request deletion, and control communication preferences. Detailed instructions are provided in our Privacy Policy.
Additional Information
Our Privacy Policy covers essential aspects of data usage and protection. We reserve the right to revise this policy at our discretion, with notification of changes provided through our website or other communication channels.
For any queries or concerns regarding your data or our Privacy Policy, please contact us at:
Address: 28 Tai Seng Street
Email: contact@leaptech.sgCookies and Tracking Notice
Our use of cookies and tracking technologies aims to enhance user experience and engagement. We use various types of cookies for distinct purposes, such as essential functionality, analytics, customisation, and targeted advertising. You have the ability to control and manage cookies based on your preferences.
For further details on our data practices, including opt-out mechanisms, please refer to our comprehensive Privacy Policy. Your privacy is of utmost importance to us, and our commitment to data protection remains unwavering.